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AdminPOSMobile Updated 2026-09-24

Customer Management

Know every customer, their history, their preferences, and their pricing — whether your team is in the office, on the road, or at the counter.

What you can work with

Account Profiles

Full customer records with contact info, addresses, tax IDs, payment terms, and delivery preferences. Searchable from any device.

Customer Groups

Segment buyers by region, tier, or industry. Apply group pricing, catalogue rules, and promotions to entire segments at once.

Frequent Products

Automatically surface each customer's most-ordered items during order creation. Reps sell faster and customers feel known.

Catalogue Visibility Rules

Control which products each customer or group can see in the B2B portal. Hide seasonal, restricted, or non-applicable items.

Try it with a sample

01

Create or Import Accounts

Add customers individually or import in bulk. Capture contacts, addresses, tax settings, and delivery instructions.

02

Assign Groups & Pricing

Place customers into segments and link them to price lists. Set catalogue visibility so they only see relevant products.

03

Track Order History

View every order, receipt, and interaction. Identify top buyers, spot churn risk, and plan outreach.

04

Upsell with Intelligence

Frequent products, order patterns, and missing-items suggestions help reps increase basket size on every call.

Available On

Admin
POS
Mobile

Customer records are managed in Admin and accessible on POS and Mobile during order creation. B2B portal users are managed separately but link to the same underlying account data.

Related Features

Know your customers like never before

See how Vender turns customer data into a competitive advantage for your wholesale team.