Terms of Service
Last updated: February 12, 2026
1. Acceptance of Terms
By accessing and using the Vender.cloud website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms.
2. Description of Service
Vender.cloud provides B2B sales and inventory management software solutions designed for wholesalers and businesses. Our services include but are not limited to:
- Inventory management and tracking
- Sales order processing and management
- Customer relationship management
- Reporting and analytics
- Product catalog management
- Integration services
The specific features and functionality available to you may vary based on your subscription plan and account type.
3. User Accounts
3.1 Account Registration
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion.
4. User Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable laws
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Attempt to gain unauthorized access to any portion of the Service or any other accounts
- Use the Service to transmit any viruses, worms, or malicious code
- Collect or store personal data about other users without their express permission
- Use the Service in any manner that could damage, disable, overburden, or impair the Service
- Engage in any activity that would constitute a criminal offense or give rise to civil liability
- Violate any applicable laws, regulations, or third-party rights
5. Intellectual Property
5.1 Ownership
The Service, including all content, features, and functionality, is owned by Silberie Solutions and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes in accordance with these Terms and your subscription plan.
5.3 Restrictions
You may not: (i) copy, modify, or create derivative works of the Service; (ii) reverse engineer, decompile, or attempt to extract the source code; (iii) remove any proprietary notices or labels; (iv) use the Service to build a competitive product or service.
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy to understand our data collection and usage practices.
You are responsible for ensuring that your use of the Service complies with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other privacy laws.
7. Fees and Payment
7.1 Subscription Fees
Access to certain features of the Service requires payment of subscription fees. All fees are non-refundable unless otherwise specified in writing by us.
7.2 Payment Processing
All payments are processed through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge the applicable fees to your payment method.
7.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel your subscription. You will be charged the then-current subscription fee unless you cancel before the renewal date.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SILBERIE SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to defend, indemnify, and hold harmless Silberie Solutions, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of the Service
- Your violation of any law or the rights of a third party
- Any content you post or transmit through the Service
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
You agree to submit to the exclusive jurisdiction of the courts located in the Netherlands for the resolution of any disputes arising out of or relating to these Terms or your use of the Service.
12. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date at the top of this page. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Silberie Solutions regarding the use of the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.