Sales Order Management
Create, list, view, edit, and delete sales orders with line items, quantities, pricing, notes, and status tracking. Export to CSV.
Read documentationComplete Feature Overview
Find the tools for your next stage of growth.
Explore sales channels, stock, purchasing, customer relationships and automation. Choose the capabilities that fit your operation.
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Sales & Orders
End-to-end order management from creation through fulfillment and invoicing.
Sales Receipts
Create and manage sales receipts with PDF generation, linked to orders for clean record keeping.
Read documentationInvoice & Payment Tracking
Record full or partial payments against invoices. Track payment methods, due dates, and outstanding balances.
Read documentationDelivery Tracking
Update delivery status from pending to delivered. Track carrier, tracking code, and estimated vs. actual delivery dates.
Read documentationFulfillment Documents
Generate delivery notes, packing slips, and invoices as auto-numbered PDFs per company.
Read documentationQuotes that become orders
Create and approve quotes, then convert an accepted quote into a sales order.
Order approval rules
Configure minimum quantities and approval thresholds to match how your company sells.
Product & Catalog
Manage your full product catalog with categories, images, pricing, and search.
Product Management
Manage products, item numbers, price tiers, quantities, categories, images and barcodes.
Read documentationCategory Management
Hierarchical parent-child categories with merge duplicates support and product counts.
Read documentationFull-Text Product Search
Find products by name, item number, code or description.
Read documentationBulk Image Management
Upload images in bulk and export them as a ZIP archive.
Read documentationProduct Modifiers
Create modifier groups for add-ons and variants. Assign them to products for POS and restaurant flows.
Read documentationCollections & lookbooks
Curate product collections and build lookbooks to present a selected range to customers.
Built-in image studio
Prepare product visuals with image, text, shape and cropping tools, then export PNG, JPEG or WebP.
Pricing Engine
Advanced pricing with multiple price lists, customer-specific pricing, and discount rules.
Multiple Price Lists
Create named price lists with per-product and per-category overrides using fixed, markup, discount, or margin percentages.
Read documentationCustomer-Specific Pricing
Assign price lists to individual accounts with priority levels for personalized pricing.
Read documentationCustomer Group Pricing
Group customers and assign price lists at the group level with priority-based resolution.
Read documentationDiscount Rules
Percentage or fixed-amount discounts by product, category, or customer group. Supports scheduling, minimums, and stacking.
Read documentationPricing Resolution Engine
Cascading resolution: account → group → category → product → default → wholesale fallback.
Read documentationMinimum Order Quantities
Enforced at product, account, customer group, and company levels.
Read documentationCustomer Management
Full customer lifecycle management with accounts, groups, and catalog visibility.
Account Management
Full CRUD for customer accounts with contact info, addresses, account types, and account numbers.
Read documentationAccount Merge
Merge duplicate customer records into one clean account.
Read documentationCustomer Catalog Rules
Per-customer catalog visibility: show all, whitelist specific products/categories, or blacklist.
Read documentationCustomer Groups
Named groups with many-to-many member assignment, linked to price lists and MOQ settings.
Read documentationB2B Customer Portal
Self-service portal where your customers browse, order, and manage their account.
Self-Service Catalog
Customers browse a photo-rich product grid with category filtering and customer-specific pricing.
Read documentationShopping Cart & Checkout
Add to cart, adjust quantities, and place orders directly from the portal.
Read documentationOrder History
View past orders with details, statuses, and line items.
Read documentationFavorites & Saved Lists
Save favorite products for quick access. Create named shopping lists and reorder in one click.
Read documentationMobile-First PWA
Responsive layout with bottom nav, sticky cart bar, and installable as a Progressive Web App.
Read documentationCustomer return tracking
Let customers view their returns and inspect status and item details from the portal.
Point of Sale
Full POS system with sessions, checkout, receipts, and shift reports.
POS Sessions
Open and close cashier shifts with starting and ending cash tracking. Full session history.
Read documentationPOS Checkout
Product search to cart to payment flow. Supports split payments across cash, card, gift card, and credit.
Read documentationReceipt Generation
Generate receipts as JSON and PDF. Email receipts directly to customers.
Read documentationZ-Reports
End-of-shift financial summary: cash flow, sales totals, payment breakdowns, and variance tracking.
Read documentationCustomer Display
Secondary screen showing transaction totals, marketing content, or menu boards during checkout.
Read documentationHORECA / Restaurant
Restaurant mode with floor plans, table management, and kitchen printing.
Floor Plans
Visual floor plan editor with drag-and-drop table placement on canvas.
Read documentationTable Sessions
Open and close table sessions. Track occupied vs. available tables in real time.
Read documentationOpen Orders
Create orders per table, add and remove items, send courses to kitchen, request bill, and close to sales order.
Read documentationKitchen Printers
Configure kitchen printer profiles for course-based printing.
Read documentationSelf-service kiosk
Let guests browse and place orders through a dedicated kiosk experience.
Waiter service app
Give staff a dedicated view for table service and takeaway orders.
QR table ordering
Let guests scan a table code, browse the menu, choose options and place an order from their phone.
Kitchen display
Give the kitchen a shared order queue and update preparation progress by item, course or order.
Warehouse & Picking
Complete warehouse execution from picking queues to delivery.
Order Picking
Ready-to-pick queue with start, pause, resume, and complete. Barcode scan assistance and picked-item progress.
Read documentationOffline Picking
Full offline picking operations queued and synced when connectivity returns.
Read documentationLocation Management
CRUD for warehouses, stores, and kitchens with address, phone, email, and timezone.
Read documentationUser-Location Assignment
Assign users to specific locations for scoped access and stock visibility.
Read documentationPer-Location Stock
View stock levels per physical location or warehouse.
Read documentationInventory & Stock
Track quantities, import bulk data, and monitor stock levels.
Inventory Tracking
Track product quantities with real-time stock level visibility.
Read documentationBulk Inventory Import
Upload inventory data via CSV or Excel with column mapping and preview.
Read documentationLow Stock Alerts
Dashboard indicators for low and out-of-stock products.
Read documentationOffline & Sync
Work without internet and sync everything when you reconnect.
Offline-First Mobile App
Browse previously synced products, capture orders and queue picking updates on the mobile app without a connection.
Read documentationSync Pull
Pull products, accounts, categories, pricing, and images from server. Timestamp-based incremental sync.
Read documentationSync Push
Push locally-created orders and changes back to server with conflict resolution.
Read documentationOffline Authentication
Cached authentication allows the mobile app to work without network connectivity.
Read documentationReporting & Analytics
Operational dashboards, sales reports, and inventory analytics.
Inventory Reports
Product statistics, inventory value, stock status charts, category breakdowns, and low-stock alerts.
Read documentationSales Reports
Revenue analytics, average order value, top customers, and sales trends over time.
Read documentationDashboard
Overview of recent orders, product stats, customer activity, and quick actions.
Read documentationReport Export
Download reports as CSV for external analysis.
Read documentationIntegrations & Webhooks
Connect Vender.cloud to your existing systems with webhooks and imports.
Webhook Endpoints
Register URLs and subscribe to events like order created, status changed, stock updated. HMAC-SHA256 signed payloads.
Read documentationWebhook Delivery Log
Track delivery status, response codes, and retry history for every webhook call.
Read documentationAutomatic Retry
Retry failed deliveries and inspect the delivery history to resolve connection issues.
Read documentationScheduled Imports
Configure recurring data imports from FTP, SFTP, or URL sources on cron schedules.
Read documentationAccounting Export
CSV export of invoices and payments. Framework for Exact Online, Twinfield, and AFAS connectors.
Read documentationQuickBooks POS connection
Bring QuickBooks POS records into Vender and manage supported outbound updates through an approval queue.
Security & Access Control
Enterprise-grade security with RBAC, audit logging, and multi-tenant isolation.
Role-Based Access Control
Assign roles and granular permissions, with individual overrides for your team.
Read documentationAudit Logging
Review recorded actions with user and request context for operational accountability.
Read documentationMulti-Tenant Isolation
Company-scoped access keeps each team working with its own business data.
Read documentationAPI Access Tokens
Create long-lived API tokens for integrations with scoped permissions.
Read documentationRate Limiting
Request rate limiting middleware to protect against abuse.
Read documentationCAPTCHA Protection
Cloudflare Turnstile verification on public forms for spam prevention.
Read documentationTwo-factor authentication
Add an authenticator-based verification step to account sign-in.
Tax & Currency
Flexible tax rules and multi-currency support.
Tax Rules Engine
Multiple tax and VAT rules with per-category and per-product overrides. Cascading resolution.
Read documentationMulti-Currency
Manual and auto-fetched exchange rates. Per-account preferred currency with conversion for invoices and reports.
Read documentationGift Cards
Issue, track, and redeem gift cards.
Gift Card Management
Issue, view, update, and deactivate gift cards with auto or manual card numbers.
Read documentationBalance Checking
Check gift card balance by card number.
Read documentationRedemption
Redeem gift card balance against sales orders with full redemption history.
Read documentationDigital Displays
Digital signage for TVs and monitors in your store or warehouse.
Display Management
Create and manage digital signage displays for TVs and monitors.
Read documentationContent Editor
Create and manage display content including promotions, menus, and transaction info.
Read documentationPublic Display Pages
Token-authenticated full-screen display pages for smart TVs with auto-refresh. No login required.
Read documentationData Import & Export
Bulk data operations for products, stock, images, and full company data.
Bulk Product Import
CSV and Excel upload with column mapping, preview, and batch processing for 65,000+ products.
Read documentationStock Update Import
Batch stock quantity updates from file upload.
Read documentationFull Company Export
Export all company data — products, customers, categories, orders — as CSV or JSON.
Read documentationBackup & Restore
Trigger full or partial backups stored as JSON or CSV. Download and restore when needed.
Read documentationSetup & Onboarding
Guided setup to get your team running quickly.
Onboarding Wizard
Step-by-step setup: company profile, product import, customer groups, team invite. State persists across sessions.
Read documentationHelp Articles
Internal help articles organized by category and app target for contextual support.
Read documentationOnline Store
Connect a public storefront to your catalog and order operations.
Public product catalog
Let visitors browse products and categories in a branded online store.
Storefront checkout
Configure payment and shipping options and accept orders through your storefront.
Purchasing & Suppliers
Bring purchasing and incoming stock into the same workflow.
Supplier records
Keep supplier details and product relationships organized for your purchasing team.
Purchase orders & receipts
Create purchase orders and record goods receipts against incoming deliveries.
Customer & Supplier Returns
Keep returned goods connected to the original transaction.
Customer returns
Record returned items and post returns with connected documents.
Supplier returns
Track goods returned to suppliers and follow the return through its workflow.
Stock Control & Costing
Understand stock movements, physical counts and inventory value.
Stock transfers
Move stock between locations with approval and receipt workflows.
Stock counts
Count physical stock, review differences, request recounts and post approved results.
Inventory costing & valuation
Track weighted-average costs and review inventory valuation and stock movement records.
Stock reservations
Reserve quantities for sales orders and distinguish available stock from stock already committed.
CRM & Customer Relationships
Connect customer records with the conversations and opportunities around them.
Contacts & organizations
Manage people and organizations with shared activities and contact history.
Deals & pipelines
Track opportunities through sales stages and keep follow-up work visible.
Support cases
Manage customer cases, comments and escalation workflows.
Segments & campaigns
Organize audiences into segments and manage customer campaigns and suppression lists.
Shared customer inbox
Connect mailboxes, view customer conversations and assign threads to your team.
AI & Workflow Automation
Prepare richer product data and connect repeatable steps.
AI catalog enrichment
Generate product descriptions, categories and attributes, then review suggestions before approval.
Automation workflows
Build workflows from available nodes, configure triggers and inspect execution history.
Product marketing images
Manage and organize marketing images for your product presentations and campaigns.
Custom Reports & AI Agent Access
Explore your data and connect approved tools to your workspace.
Query Lab
Build custom queries and explore filtered data, previews and aggregations.
AI agent access (MCP)
Connect compatible AI tools with scoped access and separate controls for reading and making changes.
Ready to see it in action?
Book a demo and we will walk through the features that matter most to your workflow.